Client Support Services - Technology Services - Innovation Technology Information and Security - Administrative Support - Programs & Services - OAISD Home

Client Support Services

Client Support Services description.

Services Icon

Our Services


  • One-to-one Management
  • Break Fix
  • The Ottawa Area Information Technology Consortium (OAITC) Help Desk mission is to serve as the primary point of contact for all Information Technology services and to provide consistent communication and support in a professional, competent, and timely manner.  The OAITC Help Desk is the primary point of contact for reporting all telecommunication, computer and network problems. 
  • All incoming calls are logged and pursued until customer satisfaction is achieved.
  • The OAITC Help Desk provides a single point of contact to report any technology issues.
    • The Help Desk can assist you with:
      • Network
      • Phone
      • Software
      • Conference Setup
      • Related Tasks
News Icon


Meet the Team