Overview

The Technology Services Department promotes and facilitates the effective and efficient use of technology for instruction and administration throughout the OAISD in local school districts and internal departments of the OAISD.

Basic Services:

• Internet Services
• Network/Technical Assistance & Consulting
• Software Selection & Integration
  

Did You Know?

A few facts from the Technology Services Department.

• OAISD has over 1030 active Novell user accounts.
• Nearly 3 Million user files are on the OAISD Servers.
• An average of 3700 Instant Messages are sent per week.
• Over 20,000 emails are processed each week.
• 2.3 miles of backup tape to backup files.
• We maintain 3755 Active District Remc7 email accounts.
• Over 300 work orders per month are completed.

Help Desk

The Ottawa Area ISD Help Desk provides a single point of contact to report any technology issues.

The Help Desk can assist you with:

• Network
• Phone
• Software
• Conference Setup
• Related Tasks

The Help Desk provides support to resolve questions and problems in a timely manner. All incoming calls are logged and pursued until customer satisfaction is achieved.

Help Desk

Technology

877-702-8600 x3000